Industry-leading precision engineering
Backed by more than 170 years of industrial experience.
Product & Services
Industrial Machinery Maintenance Service & SupportKeeping Your Business Moving Forward
Comprehensive service, reliable support.
Benefit from our services. Increase your production time.
At Matthews Engineering, we understand that powerful machines require powerful support. Our comprehensive service and support solutions ensure seamless operation, minimize downtime, and maximize efficiency-so you can focus on driving your business forward.
With global expertise and precision-focused service, we provide customized maintenance, troubleshooting, and optimization solutions that keep your production running at peak performance.
Reliable service. Maximum uptime.
Our Services
Tailored solutions for every stage of your machine’s lifecycle.
Rapid Response Service Hotline
Immediate support when you need it. A qualified technician will contact you after your initial incident report. This ensures fast and competent support.
Spare Parts Service
We ensure longevity. We reliably supply genuine spare parts to keep your machines up and running.
Remote Assistance
Solve problems wherever you are. We provide digital troubleshooting through software customization and remote assistance for machine downtime, control tuning, or drive re-alignment.
Preventive Maintenance Service
Proactive care to prevent costly breakdowns. Our on-site preventive maintenance service includes maintenance and visual inspection of machine operation and settings, as well as necessary measurements.
Customized Service Level Agreements (SLAs)
We offer flexible contract options to meet your needs, with clearly defined service expectations, response times, and support levels.
Benefits
Expertise you can trust. Support that delivers.
Global network of service professionals
Ensures rapid response worldwide.
Comprehensive, customizable support
Tailored to your specific operational needs.
Future-ready solutions
Integrating automation, analytics and digital tools for smarter maintenance.
Get in touch
Our service for your success
Your machines deserve the best. Let’s keep them running at peak performance – together.
Our service team ensures maximum production reliability and efficiency. Whether you need parts, maintenance or digital remote support, we are here for you.
Mail: Service_Europe@saueressig.com
Service Hotline: +49 800 6527424