As industrial engineering transforms in the wake of digitalization, one technology rises above the buzz: AI agents. While traditional automation has long been a backbone in manufacturing, the next leap is defined by systems that think, decide, and act — often autonomously. These emerging AI agents bring agency, adaptability, and intelligence to mechanical environments, enabling real-time optimization and response across distributed assets.
At Matthews International Technologies, we’re exploring how AI agents can drive decision-making within our IIoT platforms. Whether in predictive maintenance, supply chain orchestration, or dynamic energy load balancing, we see an opportunity to move from human-supervised automation to collaborative intelligence between agents, humans, and machines.
Why This Matters for Industrial Clients
According to Gartner’s Innovation Insight: AI Agents, AI agents are moving beyond static automation and into complex environments like manufacturing and energy. These agents can:
- Sense environmental and operational data via sensors
- Process it using advanced models like LLMs
- Act in real time to adjust machines or trigger workflows
They may even coordinate with one another in multi-agent systems — think distributed factories adjusting production plans based on global supply disruptions or local energy costs.
Our Commitment
We are currently developing specific IIoT product prototypes that integrate AI decision-making. These include:
- Agent-based monitoring for dynamic load balancing
- Autonomous incident response in energy tracking dashboards
- Collaborative systems for supply chain recalibration
This is not a vision for 2030. It’s already happening — with our engineers, data scientists, and partners working hands-on with clients to build the bridge between physical systems and digital intelligence.