Reduced Risk & Downtime
Pre-commissioning, testing, and operator training mitigate disruptions before they occur.
Capabilities
Industrial Machinery Field Service & InstallationTurnkey installation. Calibrated for performance. Backed by experience.
We make industrial performance work - right from the start.
Expertly installed. Thoroughly tested. Continuously supported.
At Matthews Engineering, our field-service and installation teams do more than set up machines – they set industrial ambitions into motion.
From mechanical and electrical assembly to performance calibration and operator training, our specialists ensure every piece of technology works flawlessly from day one. And with aftermarket support built on responsiveness and expertise, your uptime becomes our priority.
Field Service That Delivers Precision from Day One
From expert installation to ongoing technical support, Matthews Engineering ensures your systems perform at their peak - right from the start. Our global field-service teams provide end-to-end execution: seamless setup, rigorous commissioning, and responsive maintenance that minimizes downtime and maximizes ROI. Wherever you operate, we’re there to keep your operation moving - every day.
Installation That Gets You Ahead
Our experienced engineers oversee every phase of your installation—from on-site coordination and alignment to testing, safety verification, and commissioning. With global reach and local expertise, we reduce ramp-up time and help you achieve faster ROI.
Performance Begins at Setup
We rigorously test all installed systems to meet operational benchmarks. From electrical calibration to process validation, we ensure every element is performing exactly as designed.
Support That Never Clocks Out
Whether it’s scheduled maintenance, spare part replacements, or troubleshooting, our field-service specialists keep your operation running with maximum uptime and minimal disruption.
Industrial Field-Service and Installation
Built-In Reliability. Backed by Experience.
Service designed to deliver confidence - and performance - from the ground up.
Optimized Machine Performance
Precision calibration ensures your equipment performs at its highest potential from day one.
Global Service Network
On-site experts supported by a global knowledge base and remote diagnostics.
Responsive Aftermarket Support
Fast parts delivery, expert troubleshooting, and scheduled service keep you moving.
Retrofit Solutions That Extend Performance
Industrial demands evolve – and so should your machinery. Our retrofit services breathe new life into existing equipment, enhancing performance, integrating smart controls, and improving energy efficiency without the cost or downtime of full replacement.
At Matthews Engineering, we specialize in retrofitting legacy systems to meet today’s operational standards. Whether it’s upgrading PLCs, replacing outdated components, or integrating IIoT capabilities, our engineers ensure compatibility, compliance, and optimized performance. Retrofits are a sustainable, cost-effective way to boost productivity and extend the life of your investment.
Enhanced Machine Performance
Boost speed, accuracy, and reliability
Modern Control Integration
Add smart sensors, HMIs, and real-time diagnostics
Energy Efficiency Gains
Reduce operational costs with modern technologies
Regulatory Compliance
Align with CE, ISO, and safety standards
Minimal Downtime
Implemented quickly to avoid disrupting operations
On-Site Mechanical Assembly
Our expert technicians install, align, and secure each mechanical component to spec—whether new or retrofit.
Electrical System Setup
From wiring and control cabinet configuration to sensor integration, we handle full electrification.
Commissioning & Calibration
Every machine is thoroughly tested and validated against operational criteria before handoff.
Operator Training
We educate your team with hands-on training, manuals, and Q&A sessions to ensure confident daily operation.
Spare Parts & Maintenance Plans
Custom parts kits, proactive service scheduling, and rapid part delivery keep your line optimized.
Individual service contracts for our customers.
Service Level Agreements
Successful production requires high-performance machines and optimum support throughout their entire service life. Our qualified specialists take care of the assembly, installation and commissioning of your machines. We also carry out preventive maintenance, identify and replace wearing parts and supply spare parts as required.
With our tailor-made service level agreements, we ensure continuous exchange and constant optimization to increase the value of your machines in the long term. In this way, we guarantee maximum production efficiency and safety worldwide.
Talk to our service experts
From initial planning to system upgrades and customized optimizations — our Service & Support team is here to keep your operations running smoothly. Whether you're launching a new production line, modernizing existing infrastructure, or seeking expert advice for tailored solutions, we’re committed to supporting your success.